How to find a Parking Space?
With ParkingAdda, after downloading the “ParkingAdda App’ you have 2 options:
‘Search Parking Near Me’- You can search and book parking on the spot based on your current location.
‘Book Parking In Advance’ -Search and book your parking spot from anywhere for any location, up to 36 hours in advance.
How do I check my booking status or receipt?
On booking you’ll receive a confirmation message and a receipt for booking details will be available on the app under the ‘My Bookings Tab’. You’ll also get regular reminders 15 minutes before the booking start and end time.
How do I pay for my parking?
You can add money to your ParkingAdda Wallet, through almost every possible online transaction, viz. Debit / Credit cards, Net banking, UPI and also through other Wallets (Mobikwik, etc.) We currently provide transparent transactions only through the ‘ParkingAdda App Wallet’
Can I cancel my booking?
Yes. You can cancel a single booking up to 60 minutes before the start of your Booking Time. If you have multiple days booked, you can cancel individual reservations up to 60 minutes before their Booking Date and Time. You will not be able to cancel your booking if it is within 60 minutes of the Booking Time.
Refund Policy
A customer is eligible for a refund only when a cancellation is done 60 minutes before the start of the Booking Time, this is a 100% refund & will be transferred to the ParkingAdda app wallet which can only be claimed during the next booking. ParkingAdda does not provide refunds or credits for unused Parking reservations due to health, political and other reasons.
What if I can’t find the desired spot after following the Map?
If you face any difficulties finding your ‘ParkingAdda’ it may be due to technical or any other errors, you can contact the on-spot verifier assigned to you or our Call Center.
What happens if wish to stay longer than my intended exit time?
Please note you need to intimate us for any booking extensions via the app within the stipulated time, if we don't hear from you we could be forced to take extreme actions.
Am I allowed to enter and exit my Parking Spot on multiple occasions during my booking time?
No, you are allowed to enter and exit the reserved car park only once during your booking date and times.
If car park I've booked is occupied, what can I do?
Given our thorough checks and maintenances this scenario will be a rare one. However if your booked spot already has another car parked when you arrive, all you need to do is connect with our on-spot verifier, he will quickly resolve the purpose.