COMMITMENT TO PRIVACY

Protecting your personal data is important to ParkingAdda Pvt Ltd., (hereinafter: “We”, “Us” “Our”) and to our business practices, in compliance with the pertaining laws on privacy, data protection and data security. The statement below outlines how we may collect, use and safeguard that information and with whom we may share it. This Privacy Statement also covers websites managed by us. We encourage you to read it and the policies of all websites you may visit.

  1. DATA PROCESSING IN RELATION OF CONTRACT

  2. 1.1. PURPOSE OF DATA PROCESSING

    We might process your data for the preparation, conclusion, performance and termination of a contract and in order to be able to contact you during the contracting period.

    According to the principle of data minimisation, the data of the natural person contracted as a purchaser or as a supplier, are only processed on a case-bycase basis, as the customer’s name, telephone number, e-mail address and online identifier (buyer, supplier list, loyalty list). This data processing is considered legitimate even if the data processing is necessary before the contract is concluded to take action on the request of the person concerned.


    1.2. SCOPE OF PROCESSED DATA

    Customer contact name, phone number, e-mail address, Vehicle Registration Number


    1.3. RETENTION TIME OF PROCESSED DATA

    The duration of the data processing begins at the time of the first appearance of your personal data and lasts until the change of your data or even after the termination of our contract for a defined period of time. We will retain the data until the deadline for enforcing legal claims in relation to a contract or for 5 years after our last successful contact. The purpose of such retention is to be able to re-engage with you.


    1.4. POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE DATA

    Specifying your data is required to establish a contractual relationship and to maintain contact with you.


    If you do not provide your necessary personal data, it is not possible to conclude a contract and maintain business relationship.


    Registration with KYC details is mandatory for Vendors.


    1.5. DATA TRANSMISSION

    We will not forward your personal data to third parties except in the following cases:

    a) Data processors of our affiliated companies and our local distributors,

    b) If the transmission of the data to a third party is necessary to provide you with the requested proposals and services.


  3. SUPPORT REGISTRATION

  4. 2.1. PURPOSE OF DATA PROCESSING

    Contact between our customer and us to be able to provide our services to you – which includes updating, securing and troubleshooting, as well as providing support. It also includes

    • Sharing data, when it is required to provide the service or carry out the transactions you request.
    • Improve and develop our services.
    • Personalise our services and make recommendations.
    • Advertise and market to you, which includes sending promotional communications, targeting advertising and presenting you with relevant offers.

    2.2. SCOPE OF PROCESSED DATA

    ParkingAdda allows users to share the location and pictures by accessing their camera to disclose any available parking space for further reference. Our service also allows you to post any other content with reference to the same and further states that you will be responsible for the post to the App including its legality, reliability and appropriateness. Customer contact name, e-mail address, country and phone number.


    2.3. RETENTION TIME OF PROCESSED DATA

    The duration of the data processing begins at the time of the first appearance of your personal data and lasts until the change of your data or even after the termination of our contract for a defined period of time. We will retain the data until the deadline for enforcing legal claims in relation to a contract or for 5 years after our last support service contact


    2.4. POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE DATA

    If you do not provide the requested data, you are not entitled to use our support service system


    2.5. DATA TRANSMISSION

    We will not forward your personal data to third parties except in the following cases:

    • Data processors of our affiliated companies and our local distributors,
    • If the transmission of the data to a third party is necessary to provide you with the requested support services.

  5. VISITING OUR WEBSITES

  6. 3.1. PERSONAL DATA

    Through our website, we do not collect any personally identifiable information about you (i.e.: your name, address, phone number or email, country, etc.) unless you voluntarily disclose it to us through registration, in a survey or by email. If you do not want your personal data collected, please do not submit it to us. If you provide your personal data, we usually use it to respond to your inquiry, process your order or offer access to specific account information. Also, to support our customer relationship with you: (a) we may store and process personal data and share it with our affiliates to better understand your business needs, to improve our products and services.


    3.2. AUTOMATICALLY COLLECTED NON-PERSONAL DATA THROUGH COOKIES

    When you access our website, we may automatically (i.e.: not through registration) collect information so called cookies on your device. Cookies are small text files that store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analysing how our products perform and fulfilling other legitimate purposes. The information gained through this method is not personally identifiable (e.g.: type of browser and computer operating system used; domain name of the website from which you arrived; number of visits, average time spent, pages viewed) but helps us improve the functioning of our website and provide you with an optimal user experience. You can easily remove these cookies through your web browser(s) settings and may also set there whether to allow cookies to be placed on your computer by the sites you visit. However, we also note that certain site features or services may not function properly without cookies.


    3.3. LINKS TO OTHER SITES

    Our website may have links to other sites. We do not control the information collected on the sites that can be reached through such links. If you have questions about the data collection practices of the linked sites, please contact those companies directly.


    3.4. UNDERAGE USERS

    No personal data should be submitted to us by underage users without the consent of their parents or guardians. We encourage all parents or guardians to instruct their children in the safe and responsible use of their personal data on the Internet. We do not knowingly collect or use any personal data from underage users for any purpose whatsoever, including the disclosure to third parties.


  7. DATA SECURITY

  8. We will take the necessary technical and organizational steps and establish appropriate rules to ensure the security of your personal data.

    We select and operate the IT tools used to manage your personal data so that the data processed:

    – remains accessible to the authorized person only (availability);

    – has assurance of authenticity and authentication (credibility of data management);

    – has assurance of the accuracy and consistency (data integrity);

    – is protected against unauthorized access (confidentiality of data). We also ensure that:

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information


    All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers (Razorpay, Zaakpay) database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.


  9. TERMS AND CONDITIONS
  10. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at T&C


  11. CHANGES TO OUR PRIVACY POLICY
  12. If we decide to change our privacy policy, we will make changes on this page


  13. CONTACTING US
  14. If there are any questions regarding this privacy policy you may contact us using the information below.

    Email: customersupport@parkingadda.com