ParkingAdda Work

  1. TERMS OF CONTRACT
  2. ParkingAdda will install, maintain, and operate an IT-Based Smart Parking System to collect parking fees in the assigned Parking Spaces of the city. Technical specifications for specific components are described. By using the ParkingAdda website ("www.parkingadda.com") and Smart Phone App (”ParkingAdda App), you agree to be bound by the following terms and conditions (the "Terms of Use" or "Agreement"). As used in this Agreement, ParkingAdda will be referred to as "ParkingAdda" or "we" and you will be referenced as "you". This Agreement incorporates by reference the following policies and documents also found on this Website and the Mobile App.


  3. ACCEPTANCE
  4. The following terms and conditions govern your use of the parking information, materials and documents being made available to you at this website or Smart Phone App, including, to the extent applicable, the Vendor Dashboard and other tools provided for users who sell parking ("Vendors") and the ParkingAdda API and other tools provided and users who used (search and book) parking ("Customers"). By using the Materials, you signify your agreement to all terms, conditions, and notices contained or referenced herein. If you do not agree to these Terms of Use please do not use this Website, Mobile App or the Materials. We reserve the right, at our discretion, to update or revise these Terms of Use. Please check the Terms of Use periodically for changes. Your continued use of this Website, Mobile app or the Materials following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

    PART I: GENERAL TERMS AND CONDITIONS

    A. RESERVATION OF RIGHTS

    The ParkingAdda name and logo, and all related product and service names, design marks and slogans are the trademarks or registered trademarks of ParkingAdda Pvt. Ltd. You may not use any ParkingAdda or third party trademarks or logos without the prior written consent of ParkingAdda. The service provided by ParkingAdda is limited to: (i) informing our customers of the location and apparent availability of parking, and (ii) providing customers the ability to book parking. This Website and Smart Phone App are intended for personal, non-commercial use (except by Vendors and in accordance with the applicable terms and conditions set forth below). You may not use robots or other automated means to access this Website and Mobile app unless specifically permitted by ParkingAdda. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Website and Mobile app. Any other use of materials or Content on this Website and Mobile App, including reproduction for a purpose other than that, noted above without ParkingAdda's prior written consent, is prohibited.

    B. PRIVACY POLICY: SECURITY

    You confirm that you have read and accept our Privacy Policy, the terms of which are incorporated herein, and agree that the terms of this policy are reasonable and satisfactory to you. You consent to the use of your personal information by ParkingAdda Pvt. Ltd. and/or its third-party providers and distributors in accordance with the terms of and for the purposes set forth in the Privacy Policy. ParkingAdda makes no representation or warranty, and hereby disclaims any and all liability, with regard to the sufficiency of the security measures used for data handling and storage. ParkingAdda will not be responsible for any actual or consequential damages that result from a security breach or technical malfunction.


  5. HARDWARE, SOFTWARE, FACILITIES
    • To provide install necessary complete hardware and software solutions, such as but not limited to boom barriers, auto pay station, devices, port-cabins, switches, gateway, guidance system, for on street, off street and multi-level parking system.
    • Provide Parking Management and Parking Guidance System to direct drivers to available through parking slots Smart Parking Smart Phone Application.
    • Provide and install necessary signage which also includes variable message sign boards for guidance to public regarding availability of parking spaces other necessary information.
    • Install, operate and maintain an IT system, for parking fee payments, monitoring, and enforcement. Procure software hardware for the processing of customer payments via credit card, net banking, mobile-based banking systems, other media; the impetus is on cashless payment system at all the parking lots.
    • Smart Parking Smart Phone Application for parking services: App shall show the available slot on real time basis, booking of parking space, payment mechanism through various modes of payment, reservation for specially-able citizens, facility for extension of pre-booked parking space.
    • Procure hardware software to aid in the planning monitoring of enforcement activities.
    • Establish the required facilities, equipment, information systems for the operations of the Parking System

  6. OPERATIONS
    • ParkingAdda will develop modify, from time to time, a detailed operating plan (“Operating Plan”) for the Parking System. The Operating Plan will detail all aspects of operations including but not Limited to bring, signage, geometric design (i.e. delineation of free parking, paid parking, no-parking areas), fee collection, enforcement, facility maintenance, customer service procedures.
    • ParkingAdda also will prepare detailed Parking Management Plans for all on- street, off-street and multilevel sites assigned to ParkingAdda.
    • ParkingAdda will be responsible for complete operations and maintenance of all the parking spaces.
    • Collect customer payments toward User Accounts via cashless payment system
    • Collect applicable Parking Fees using an IT-based system (Cashless Payment System) from all users who park their vehicles in on-street, off-street and multilevel parking sites assigned to ParkingAdda. ParkingAdda will not collect cash or other forms of direct payment on the street.
    • Unique identification of each vehicle entering any of the parking lots through bar-coded tickets, RFID/Smart Cards/QR Coded entry NFC enabled etc. as applicable.
    • Enlist trained professionals and verifiers to operate the Parking System. ParkingAdda will prepare a Human Resources Plan specifying how personnel will be trained
    • Bear all expenses towards operation of the Parking System through the entire period and not claim any additional expenses.
    • Using the data generated through the parking solution software for analytics purposes, such as time based (hourly/daily/weekly/monthly/annually) trends, area specific trends, vehicle (car–SUV/sedan/hatchback, etc.) specific trends, usage vacancy periods, premium parking demand and, etc., for the purpose of better management of parking.

  7. OPERATING MANUAL
  8. ParkingAdda will develop an Operating Manual for the System indicating the following:


    • Parking Design
    • Procedures for determining parking no-parking areas.
    • Customer information
    • System logo, slogan, other bring elements. Guidelines for the placement of static dynamic signage.
    • Signage design, including specifications for layout, colour typeface.
    • Specifications for pavement curb markings, including layout, colour, and typeface.
    • Fee collection procedures (cashless payment system)
    • Enforcement procedures (Physical & Technology enabled)
    • Maintenance procedures for on-street, Off street and multi-level elements and hardware other equipment
    • IT system communication protocols
    • Data security.

  9. PARKING MANAGEMENT PLANS
  10. ParkingAdda will prepare detailed Parking Management Plans for all on-street, off-street& multi-level sites assigned to ParkingAdda. For all on-street, off-street sites and Multi-level parkings the Parking Management Plan will incorporate the following:

    • Clear designation of Parking Facilities
    • The layout orientation of parking slots, including the type of vehicle permitted
    • Applicable Parking Fees as listed on the Smart Phone App
    • Sufficient bay size to facilitate the length, width, head room opening of doors based on the corresponding vehicles

  11. USER ACCOUNTS
  12. ParkingAdda will provide the option of User Accounts for frequent System users. The User Accounts will have the following features:

    • Ability to open an account online, through a smart phone app, or at a customer service kiosk
    • Required data to open an account include the user‟s name, mobile number and vehicle license plate number(s)
    • Ability to recharge the account using cashless payment system.

  13. FEE PAYMENT SYSTEM
  14. ParkingAdda will create a fee payment system by which users can pay parking fees using a mobile phone or smart phone application. The payment system will:

    • Register the beginning end of a Parking Event through a text message or through a Smartphone application.
    • Send an alert when the duration of the Parking Event is about to exceed the user’s balance.
    • Send a response/confirmation message for all user actions
    • Handle transactions by users with User Accounts
    • Have the ability to differentiate charges based on:
      • Duration of the Parking Event
      • ParkingAdda will not carry out direct cash collection from Users.

  15. CASHLESS PAYMENT SYSTEM
    • The software should process cashless payment transactions. Transaction can either be initiated via attendant via the Internet or mobiles devices.
    • Pay-By-Phone (Smart Phone App) - Cashless parking is a quick secure way to pay for parking if you do not have to use the cash. A Pay-By-Phone Smart Phone Application will be developed, so that User will use their mobile phone instead of paying in cash the payment is made using their registered credit or debit card by registering on Pay-By-Phone Smart Phone Application or even without registering on Pay-By-Phone app by using guest check-out directly by paying the parking charges.
    • Third Party Mobile Wallets (UPI) For Eg. (BHIM,Free Charge, Paytm,Gpay,PhonePe etc.)
    • Payments has to be done only through the ‘ParkingAdda App’ Wallet by adding money in the same through any of the above mentioned modes.
    • Money added to the ParkingAdda app wallet cannot be withdrawn/transferred to any bank account.

  16. ENFORCEMENT SYSTEM
    • Car clamps to be attached on illegal parking in our Paid Parking Lots, in private properties.
    • For any violations in on street parkings, offstreet parking, or private property, relevant parking authorities shall be intimated.
    • After a period of 24hours since the violation, respective city traffic authority shall be intimated to tow the vehicle away
    • Enforcement teams shall be designated area wise round the clock.

  17. VERIFICATION SYSTEM
  18. ParkingAdda will operate verification activities as follows:

    • Conduct checks for a sample of vehicles in all Paid Parking Lots through verifiers who will be instated at all designated parking spots. The checks should be carried out at least every 20 minutes will rely on verification of the vehicle license plate number. The system will create a record for every vehicle observed with details such as the time of observation license plate number
    • Install vehicle detection sensors for all on street, off street and in multi-level parkings to track monitor the arrival departure of every vehicle that parks in a designated Parking Slot send real-time information to the enforcement team when required on such Parking Events
    • If a vehicle in an on-street, off-street and multi-level parking is found to be unpaid, the System will immediately record the violation in the IT system place a fine on the vehicle record. ParkingAdda will take photos to document the location license plate of the vehicle. ParkingAdda will record the violation Recording of the violation immobilisation will occur after a grace period of 15mins from observation. If the vehicle user pays the Parking Fee via designated cashless payment mode (UPI) before the end of the grace period, the System will not record a violation. The System shall also send information of violations along with the photograph of the violation along with the license plate of the vehicle.
    • The enforcements authorities should be informed within 1 hour of the violation occurring along with the photographs of the violation, photo of the licence plate and details of the vehicle.
    • Necessary information regarding vehicles towed by the concerned authorities will be updated on the Smart Parking App web portal immediately. Additionally, information regarding details of towed vehicles shall be available to users through a dedicated helpline number. The dedicated helpline will be operated by ParkingAdda

  19. OWNERSHIP OF IP
  20. You acknowledge that the Website and Smart Phone App Content is and shall remain the property of ParkingAdda or its licensors. You agree to comply with all intellectual property laws and you shall not encumber any interest in, or assert any rights to, the Website and Smart Phone App Content. You may not modify, transmit, participate in the sale or transfer of, or create derivative works based on any Website or Smart Phone App Content , in whole or in part.
    As between ParkingAdda and you: (i) ParkingAdda retains all rights, title and interest in and to all intellectual property rights embodied in or associated with the Website and Smart Phone App, including, without limitation, the API, Database, ParkingAdda Content, trademarks, and any and all ParkingAdda services and any content created or derived therefrom (collectively, the "ParkingAdda IP"). There are no implied licenses under this Agreement, and any rights not expressly granted to you hereunder are reserved by ParkingAdda or its suppliers. You shall not take any action inconsistent with ParkingAdda's ownership of ParkingAdda IP. Neither party shall exceed the scope of the licenses granted hereunder. All license rights (under any applicable intellectual property right) granted herein are not transferable or assignable.



  21. TERMINATION
  22. User access to all or part of this Website and Smart Phone App may be terminated or suspended at any time, without notice and for any reason.



  23. DISCLAIMER AND LIABILITY
  24. The Website, the Website Content, the Smart Phone App, the API, the DataBase, and any other materials and products on this Website are provided "as is" and without warranties of any kind, whether express or implied. We assume no responsibility for the accuracy of any information contained on our Website and Smart Phone App for any interruptions or errors or for any viruses or other harmful components contained. We make no warranties or representations regarding the use of the materials in this Website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

    WE DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL WARRANTIES OF ANY KIND WITH RESPECT TO OUR WEBSITE OR THE PRODUCTS OR SERVICES OFFERED THROUGH OUR WEBSITE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT OR ANY WARRANTIES ARISING FROM A COURSE OF PERFORMANCE, A COURSE OF DEALING OR TRADE USAGE. UNDER NO CIRCUMSTANCES WILL WE OR OUR OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUPPLIERS OR SUCCESSORS BE LIABLE TO ANY PERSON FOR ANY DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUES, LOST DATA OR INFORMATION, LOSS OF USE OF OUR WEBSITE AND MOBILE APP, BUSINESS INTERRUPTION, LOSS OF BUSINESS REPUTATION OR GOODWILL, COSTS OF SUBSTITUTE SERVICES, OR DOWNTIME COSTS) RELATING TO THE WEBSITE OR THE PRODUCTS OR SERVICES OFFERED ON OUR WEBSITE OR RESULTING FROM ACCESS TO OR OTHER USE OF OUR WEBSITE OR RELIANCE ON ANY INFORMATION PRESENTED ON OUR WEBSITE, EVEN IF WE ARE INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

  25. GOVERNING LAW
  26. This Agreement shall be governed by and interpreted in accordance with the laws of High Court of Mumbai, Maharashtra, India, without regard to its provisions governing conflicts of law. If we allege that you have infringed or threatened to infringe our intellectual property rights, then, in addition to any other rights and remedies we may have, we may seek any preliminary or permanent injunctive relief from any court of competent jurisdiction. You submit to the exclusive jurisdiction of the high court located in Mumbai, India


    ADDITIONAL TERMS AND CONDITIONS SPECIFIC TO CUSTOMERS

    A. Booked Parking Usage

    Users who book parking through the Website or the Smart Phone App ("Customers") must present the ParkingAdda parking pass in accordance with the instructions included with the booking to receive their parking space on the day of reservation. Customers are responsible for ensuring they arrive at their booked parking location. ParkingAdda is not liable for road closures or changing traffic conditions.


    The parking booked is valid only for the times listed on the parking pass and an option of booking time extension is available on the app.

    Resale of ParkingAdda parking passes is not permitted.

    B. Cancellations and Refunds

    Parking booked through ParkingAdda Smart Phone App or website is fully refundable up to 1 hour before the start of the reservation unless noted otherwise. Parking customers can cancel their booking for any reason before this time. Cancellations must be submitted to the ParkingAdda Smart Phone App, and are not accepted via phone or email. Parking booked via ParkingAdda’s partner websites or the Smart Phone App is not refundable for any reason. After 1 hour prior to the start of the parking reservation, all bookings are non-refundable, even if the Customer was unable to use the parking


    C. Event Cancellations and Contingent Events


    Unfortunately, the circumstances surrounding postponed events are unpredictable. Although we will try to help you resolve your parking situation, we are not responsible for postponed events, partial performances, or venue, date, or time changes. No refunds will be issued.

    After 1 hour prior to the start of the parking reservation, all bookings are non- refundable, even if the Customer was unable to use the parking.


  27. INDEMNITY
  28. You agree to indemnify and hold ParkingAdda and (if applicable) any parent, subsidiaries, affiliates, officers, directors, lawyers, agents and employees, harmless against any claim or demand and all liabilities, costs and expenses (including reasonable lawyers's fees) incurred by ParkingAdda; and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, lawyers and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Website, including but not limited to your breach of this Agreement, or your violation of any law or the rights of a third party.


  29. CONTACT US
  30. The above policies may be superseded by requirements or obligations imposed by statute, regulation, or legal process. If you have any questions or concerns regarding our usage agreement, please email us at: : customersupport@parkingadda.com

    Charges for Damaged Device Repair Parts

    Description_EN Spare Part Price
    Upper Case Component ₹ 5933.82
    Battery Component ₹ 1003.14
    Paper Compartment Cover ₹ 1103.76
    Paper Compartment Cover Button Handle ₹ 801.88
    Torsion Spring ₹ 701.26
    Printer ₹ 1707.52
    Magnetic Head ₹ 801.88
    Camera ₹ 1305
    Speaker ₹ 1103.76
    Battery ₹ 2009.4
    USB Cable ₹ 701.26
    Adapter ₹ 1003.14
    Thermal Printer Paper ₹ 701.26
    Accessories ₹ 701.26